Redbridge Cycling Campaign is going to launch a Dr. Bike scheme. Here’s the plan …
We want to run Fix your Bike sessions one Saturday or Sunday a month. At the sessions we will:
- check bikes for roadworthiness.
- make small adjustments to bikes.
- carry out small repairs.
- advise on more major repairs.
- the aim of the scheme is to get customers’ bikes going again.
The session will last for three hours, probably between 11.00 am and 2.00 pm.
To run the sessions, we will need a pool of volunteers. We already have a few but the more the merrier. Volunteers will be needed for half an hour before and after a session to set up and break down the stall.
For each session we will need:
- At least one person front of house.
- At least one senior mechanic capable of carrying out the full range of repairs we offer.
- One or two other mechanics who can carry out the repairs listed in the ‘required’ column below.
The roles can be split between two people. So, for example, if you could do front of house only between 10.30 am and 12.30 pm, we will try and pair you up with someone who can do 12.30 pm to 2.30 pm.
We hope we can create a pool of volunteers from which we can staff each session
| Role | Description | Need to be able … | Nice to be able to .. | Very Nice to be able to … |
| Front of House | Help set up the stall. Receive bikes for repair. Record the customer’s phone number, bike type, and the repair requested. If necessary, check with the senior mechanic that the repair is possible. Issue a repair ticket and Place and secure the bike in the cycle rack. Contact the customer when the bike is ready for collection. Return the bike to the customer. Accept any donations the customer makes. Hand out RCC business cards and any material relating to current RCC campaigns. Talk to customers to find out about current cycling issues in the area. At the end of a session money Help break down the stall. | Use a Sum-up card (training can be provided). Chat to customers to get information on their cycling issues. | Come to our once monthly meetings to tell us what cycling issues customers have raised. | |
| Mechanic | Carry out repairs to customers bikes according to the mechanics’ level of competence. Be responsible for a toolkit. If a tool gets lost, to let the lead mechanic know. | Lubricate a chain. Replace brake and gear cables. Replace brake and gear cable outers. Change an Inner tube. Adjust rim brakes. Replace brake blocks. | Adjust disc brakes. Adjust headsets. Adjust hubs. Adjust mudguards Index gears. | True wheels. Replace parts such as derailleurs, and pedals. Adjust hub gears. Adjust hub brakes. |
| Driver | Transport the toolkits and other kit needed for the session to and from the session venue. | Medium or large family car, SUV or van. |
Redbridge Cycling Campaign 